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Obtain specific phone number

4nthony
Visitor

I'm not sure if this is the correct subject location but for years I have wanted a phone number that has not been in use since it was last registered with EE.

I am now planning to switch back to EE from O2 but only if I can obtain the phone in question, I tried years ago in store but they did not know how to go about this.

They then put me through to customer services but they had nobody that could help at that time of day if I recall, with my interest renewed could somebody please help me obtain this number. Thanks, all. 

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @4nthony ,

Welcome to the community,

Do you not want to keep the number you have from 02? If that is the case get a PAC code from 02 and give it to EE.

As for a previous number, it would have been redistributed to someone else, so not sure you will get it, but you could always ring customer service and see if it is available, but I believe it will cost you to get it, only customer service can let you know.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.
Northerner
EE Community Star
EE Community Star

Hi @4nthony 

Just not possible. It could be a data SIM.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.