Network down

[Cityscot]

Why can’t EE send an SMS to everyone when there network is down or having issue. like today (22/06/22)

I couldn’t make my mind up if it was my phone faulty a problem with my billing or as if turned out EE at fault 

[Chris_B]

@Cityscot  Because not everyone has the issue so who do they inform.  And how many notifications have to be sent out.  It’s not localised to one specific area. 

[bristolian]

You can register for proactive notifications of known issues in your locality, using the "my places" feature on the coverage & status checker 

[Bluebun72]

Tried that,but that service also hasn't been working since about 1pm and still not working and it's now 9.55pm

[bristolian]

I've just been using the status checker and it's fine here.

In what way is it not working? What happens when you try to use it?