Incoming mobile calls show as No Caller ID

[Mrcolinjanes]

Can anyone help please. IPhone 12. EE sim only. Incoming calls show as no caller ID. Have checked settings and they are correct. TIA

[Christopher_B]

Hi @Mrcolinjanes

I hope you're well and having a nice weekend, other than this issue of course. 

Can I please just check, are the calls coming from numbers that are already in your contacts? 

Thanks 

Chris

[Mrcolinjanes]

Thanks for coming back to me Chris. EE tech support managed to sort it. I
think they reset something their end but great service. Thanks.

[Christopher_B]

@Mrcolinjanes I'm glad to hear you got this all sorted 😊

Enjoy your weekend and this beautiful weather we're having.

Thanks

Chris

[Mrcolinjanes]

Thanks Chris and likewise.

[trish15]

Since changing to PAYG my android mobile does not show caller ID.

Please tell me how to fix this.

[Leanne_T]

Morning @trish15

Thanks for coming to the community. 

Do you have caller ID set to on in your phone settings? 

Thanks 🙂

Leanne. 

[trish15]

Yes I do.

[Leanne_T]

Thanks @trish15

In this case, please give us a call on 150 or 0800 079 8586 and the team will be happy to help get this sorted for you. 

Leanne 🙂