Cant receieve or make calls

[Johndaria]

PAYG customer and everything I try to call I get 'call rejected

Also unable to receive calls

Network is fine

[Chris_B]

@Johndaria  have you tried turning it off and back on again ? 

[Leanne_T]

Hi @Johndaria

Thanks for coming to the community. 

Are you in the UK? 

When as the last time you used the SIM? 

Thanks 🙂

Leanne.

[Johndaria]

Yeah, no luck 

[Johndaria]

No, not in the UK. In Ireland. I only use the phone a few times a month. Last time was 2 weeks ago 

[Christopher_G]

Could you try manually connecting to a different network please, @Johndaria?

If you need some instructions, let us know which phone you're using.

Thanks

Chris