Cannot receive text messages when overseas

[_Finn]

Hello,

I have the Full Works package on my iPhone - including World Talk & Text and Roam Abroad Pass. Roaming is allowed on my eSim and has been activated by EE.

When oversea calls and data all work as expected but I do not receive text messages. In this age of apps requiring 2FA this is a bit of a pain. I do not receive welcome messages from EE when I land and text messages are not received until I return to the UK.

Any ideas? Thanks

[Leanne_T]

Hi there @_Finn 

To make sure everything is set up correctly for roaming, please call us on 150 and our tech guides will be happy to help 🙂

Leanne.

[_Finn]

Thank you I will do.

[Leanne_T]

No problem @_Finn 

Leanne 🙂