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Can't access EE WiFi (coverage boost)

pwalk
Established Contributor
Established Contributor

I'm unable to access EE WiFi. On a monthly plan and activated the coverage boost add-on.

When I select EE WiFi network, it asks me to sign in and then redirects to log in page where the only options are for EE broadband customers.

When I add the network manually according to instructions here (https://ee.co.uk/help/mobile/manage-use/using-phone-features/how-do-i-access-wifi-coverage-boost) the same thing happens. I'm using Android device.

😕

12 REPLIES 12
Arivaman
Contributor
Contributor

I too am unable to use EE WiFi Auto Boost. I went through procedure to add it to list of available networks and it doesn't add to list. As I live in Norfolk the London Underground wifi boost is not much of a pull especially as TfL is rolling out wifi on underground.

Why cannot BT and EE share the same wifi hotspots. The shops are going over to EE branding. London Underground wifi is not an attraction to majority of UK population. I keep seeing that I've got access to 150,000 hotspots on my account page. If only this was true.

Leanne_T
EE Community Support Team

Hi @Arivaman 

Please see our Help & advice | Find WiFi hotspots | EE WiFi for full information on EE WiFi, or if you would like to use WiFi on the London Underground, please see our How Do I Use WiFi on the London Underground? Help page. 

Thanks 🙂

Leanne.