my ee sim card

rebincsi
Investigator
Investigator

my EE sim card has a bad connection 📶 every time i have one signal 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Thanks for coming back to me @rebincsi 

If this is happening in one area, could you enter the postcode on the Service Status Checker and see if any problems have been reported. 

If nothing has been reported, you can submit a report and the network team will investigate and keep you updated via text or email.

Leanne 🙂

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5 REPLIES 5
rebincsi
Investigator
Investigator

hi

Debbie_G
EE Community Support Team

Hi @rebincsi.

Welcome to the community.

How can we help?

Debbie 🙂

Leanne_T
EE Community Support Team

Hi there @rebincsi 

Thanks for coming to the community 🙂

Are you unable to make calls, send texts or use data when your device has one bar showing? 

If you are experiencing signal issues, is this this happening in all areas?

Leanne.

when i am inside the building my signal is going off
Sent from my iPhone
Leanne_T
EE Community Support Team

Thanks for coming back to me @rebincsi 

If this is happening in one area, could you enter the postcode on the Service Status Checker and see if any problems have been reported. 

If nothing has been reported, you can submit a report and the network team will investigate and keep you updated via text or email.

Leanne 🙂