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No connection

C6girls
Visitor

‎20-10-2022 01:02 PM - last edited on ‎20-10-2022 01:09 PM by EE Community Moderator

I’ve had trouble connecting in the last week, can’t ring out or reaching answer machine when I do and I can’t access my shopping apps , has the Mass gone down where I am in xxxxxxx xxxxxxxxx? 

[Mod edit: Please do not post personal information on the public board. Thanks!]

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎20-10-2022 01:23 PM

Hello @C6girls ,

Welcome to the community,

Where are you based in the country?

Have you checked here:

https://coverage.ee.co.uk/coverage/ee,

You can also receive updates and report any problems also.

If  you are in Shetland, you may want to take a look here:

https://community.ee.co.uk/t5/Mobile-Network-discussions/Coverage-in-Shetland/td-p/1187666

 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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