Community Activity

Final EE Bill

Hi,My EE account's just been closed as I've switched my mobile number to a different provider, & on the EE website & app there's an option to check my final EE bill, but when I click on it, it only shows up the most recent bill that I paid. Is there ...

gjmurphy by Explorer
  • 29 Views
  • 3 replies
  • 0 Helpful

Resolved! Live Chat

How do i access live chat please?

CPNE35 by Visitor
  • 2661 Views
  • 19 replies
  • 6 Helpful

Cant set up online

My date of birth is the wrnd month on the ee app, but the tech guys say they have the correct one, I can't change it on the app, and if it can't be changed I can't link my account and view my bills etc. Help!!!

Broadband connection drops daily

Hi, I moved to EE  full fibre to the house broadband in December.  I have a Sky Q box dating from May 2024.   All was well till this week when the internet connection drops almost daily.   I unplug Sky and there’s no problem resetting.  I don’t have ...

Sarah1948 by Investigator
  • 1605 Views
  • 46 replies
  • 7 Helpful

Resolved! Mobile Broadband Data

Top up 2 days ago … confirmed 1 day ago .. message saying ‘active’previous top up ran out today .. message saying ‘data has been used .. need to top up ‘ went to app … shows 15GB STILL WAITING.. although countdown has begun Q: HOW do I activate my ne...

Charged for 2 sims on 1 phone

I have been with EE for 5 years, last year I decided to stop the rolling contract (after the 2 year contract had ended) and chose a cheaper SIM plan.About a month later I realised I was being charged for both SIMs and contacted EE to cancel the unuse...

Barely usable internet for about a week

I am located in North Bristol. My household has 5 mobiles on EE (3 Android and 2 iPhone). We have 5G SIMs. I also have a (work-supplied) Mobile Broadband router. It's in my loft and connected to an external antenna that is mounted above my roofline.F...

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