03-09-2025 10:13 PM
03-09-2025 10:22 PM
You've put "mobile problem" in the subject line, but no details in your post.
Can you explain what your "mobile problem" is? Use the reply function to provide some details.
03-09-2025 10:37 PM
03-09-2025 10:45 PM
I'm just a user like yourself, not EE staff - just to clarify the "you" comments you've made.
I think your phone has several issues from the sounds..
1: Speaker/microphone issues - I'm a bit unclear here. Speaking into something would be a microphone, you listen to a speaker. Are you trying to explain in-call audio problems? Or more general loudspeaker or microphone issues?
2: App notifications. Are you using Android or Apple?
I've no idea why engineers would be arranged for what, on the face of it, sound like device level issues. Who or what has told you that engineers are being despatched?
03-09-2025 10:58 PM
03-09-2025 11:11 PM
Test whether you have the same issue with the speaker when using other audio-functions, for example playing a video or recording an audio file. That will identify whether the issue is within the device itself, or is network-related on a call.