Which addon for data roaming?

SuaveSteve · ‎13-11-2022

Hi.

Im trying to buy an addon for roaming in South Africa.

The link in the SMS I got when I entered South Africa gave me Forbidden Access

I managed to login to My EE and click the get addons link but im seeing a lot named like this:

Zone A 900MB EE HS Weekly

Nothing is named obviously like "Roaming"

Is Zone A roaming for SA?

Very confusing.

Thanks for consideration.

XRaySpeX · ‎13-11-2022

Yes, Zone A includes data roaming in S.A. Zone 6 is just for calls & texts. Confusing, ain't it!

As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/southafrica.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

Chris_B · ‎13-11-2022

@SuaveSteve Have a look at THIS

Your in zone 6

XRaySpeX · ‎13-11-2022

Yes, Zone A includes data roaming in S.A. Zone 6 is just for calls & texts. Confusing, ain't it!

As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/southafrica.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)