All absolute nonsense
I was using my phone hotpot to connect via the Xbox for years, quite litteraly at least 5 years. That was with an iPhone 12, previous to that a Pixel 2 and I now have an iPhone 14, all unlimited data plans.
Everything was fine up until early Feb this year (2023) then it jsut stopped working/connecting. I've had the run around from EE today, on the phone for 58mins. One idiot even told me I could only use 100GB of data on my hotspot, asked him if that was so how come my laptop was currently connectd and I could stream to my Chromecast ealier but previous to that and since then my Xbox wouldn't connect - he was adamant that he was correct, even though I was quoting chapter and verse from the EE website to him of what unlimited data meant!
Eventually I was speaking to their "tech guru" also an idiot in my opinion, who was comming up with nonsense that sometimes it would connect if I was lucky, I asked him if I had just been lucky nearly every day for the past 5 years (or more), and now I was unlucky all the time, he had no answer to this other than to say he would make a comment on my case.
The packet size is less than 1414, greater than 1404, from ping tests on the phone, so I know it's due to them restricting the packet size which should be 1500, the fact my friends phone and my work phone can connect my Xbox without any issues shows that it's EE who have done something, that it worked fine for +5years then just suddenly stopped working points directly to EE having changed something somewhere, or even perhaps everything everywhere!!!
I've had enough of the nonsense they've been spouting at me and will now invoke the nuclear option, I have the email addressess for the EE executives and if they give my any run around then it's straight to trading standards.
I won't let this lie and I certainly won't be given the run around by idiots on a phone when I know and can quote back chapter and verse their own terms and conditions from their website there and then.
