Mobile data

[Daniz2015]

None of my social media is working using my mobile data. I’ve got unlimited data so it’s not run out 

[James_B]

What happens when you try to login @Daniz2015?

James

[Daniz2015]

It just says it’s not connected 

[James_B]

Have you recently changed any mobile data settings on your device @Daniz2015?

Are their any updates available for the Facebook app?

James

[Daniz2015]

No I’ve changed nothing it just come out the blue. Everything’s updTed, got the latest iOS 

[Kirigaya_Kazuto]

Try turning the line off and on again - in settings - mobile data

[Daniz2015]

That’s done nothing 

[James_B]

Hi @Daniz2015,

Have you allowed Facebook to use mobile data in your settings?

Can you use the app over WiFi?

James

[Daniz2015]

Yeah to both your questions 

[James_B]

Hi @Daniz2015,

What happens if you try to access Facebook via your phone's web browser?

James

[Daniz2015]

It doesn’t let me. I click on Facebook login and nothing happens same with Instagram