Mobile data

[Daniz2015]

None of my social media is working using my mobile data. I’ve got unlimited data so it’s not run out 

[James_B]

Hi @Daniz2015,

Welcome to the EE Community. 🙂

Is content lock enabled on your account?

James

[Daniz2015]

No it’s not 

[James_B]

Hi @Daniz2015,

Can your other apps and web browser use mobile data OK?

James

[Daniz2015]

Yeah everything else is working. Everything started working again this morning now it’s just crashed again 

[James_B]

Hi @Daniz2015,

Do you see a particular error message?

James

[Daniz2015]

There’s no error messages, the snaps are coming through just not showing or sending 

[James_B]

What happens when you try to send @Daniz2015?

James

[Daniz2015]

It doesn’t send. I got told to uninstall Facebook now I can’t log back in 

[Kirigaya_Kazuto]

Please try taking the SIM out, OR turn off the line and turn it back on (this is the same as taking the SIM out and putting it back in)