01-11-2022 07:58 PM
I topped my fone up yesterday and got a bundle with 70mb of data I have not havld it turned on but now today got a message saying data had ran out. How is this possible when I havnt used it
02-11-2022 08:48 AM
Morning @Csp8
Thanks for coming to the community.
Can you text BALANCE to 150 and let me know the full reply?
Leanne 🙂
02-11-2022 11:50 AM
Your current balance as of today 07:17 is £0.00. You have 1241 minutes and unlimited texts remaining until 01/12/2022 for your £10 Talk & Text Pack. Your last top up was £10.00 on 31/10/2022 at 19:59. For more info on your packs, add-ons or free boosts, go to MyEE. ee.co.uk/myee
For info on our other Text Services, reply HELP or go to ee.co.uk/textservices
02-11-2022 11:55 AM
This was on the Sunday night just after top up
Your current balance as of today 22:43 is £0.00. You have 1246 minutes, unlimited texts and 70MB remaining until 01/12/2022 for your £10 Talk & Text Pack. Your last top up was £10.00 on 31/10/2022 at 19:59. For more info on your packs, add-ons or free boosts, go to MyEE. ee.co.uk/myee
For info on our other Text Services, reply HELP or go to ee.co.uk/textservices
02-11-2022 02:07 PM
02-11-2022 03:06 PM
02-11-2022 03:09 PM
02-11-2022 04:37 PM
No i have WiFi at home and work
02-11-2022 06:19 PM
When you're not on WiFi, is data turned on in your Settings, @Csp8?
Jon
02-11-2022 07:08 PM
No it is not turned on unless I turn it on which I have not done... It says on my ee I have 0 min texts and data