Data usage

Rachelbutcher12
Visitor

Hi, 

for the past two months it has said that I have used up all of my data before the next payment. I have never used all of my date allowance and have been doing the exact same since having my contract. Please can you advise me why these two months I haven’t had enough date?

thank you 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Rachelbutcher12  If you do have enough data when you get this message just ignore it.  EEs auto text messaging system sometimes just like push these out for no reason. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
chistery
EE Community Star
EE Community Star

Are you sure it's from EE? Androids seem to have a default 2GB data warning set as default unless you turn off or change it? Could it be that?