Chat and gifting data
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10-10-2022 10:40 AM
Hi EE, I am consistently unable to gift data to my family members via the website. This has been going on for about a month. I always get the message "Something's gone wrong - please try again later". This is not satisfactory. I pay large bills for all my family members to have EE phones and I need them to be able to use data so we can be in contact when they go out. ALSO I can't find a normal chat service on the website. I wish to address this complaint to EE via chat, not to other people who may be experiencing the same problem - and as we all know, it takes an extraordinarily long time to get through to EE via the phone.... even though this is a telecommunications company!
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10-10-2022 12:38 PM
Hi @Diana29
Welcome to the community.
I'm sorry to hear that you're having some problems gifting data. Have you tried on more than one device or browser?
You can access live chat from this contact us help page, when it's available.
Chris
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10-10-2022 12:38 PM
Hi @Diana29
Welcome to the community.
I'm sorry to hear that you're having some problems gifting data. Have you tried on more than one device or browser?
You can access live chat from this contact us help page, when it's available.
Chris
