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Upload speed

Eduardo57
Visitor

‎21-11-2023 05:21 PM

I have a netgear Nighthawk 5G mobile device connected to an external antenna which is roof mounted.  I get 60 to 120 mbs download but upload speed struggles and goes to nothing most evenings.  I am trying to teach students via Zoom to need reliable upload speeds.  Why is the speed to variable?  I am in a rural area with no broadband options. Thanks

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎21-11-2023 10:16 PM

Hi @Eduardo57 

It could be traffic or it could just be the network. Mobile strength is highly unreliable and can be impacted by many different factors. This is why you don't get guarantees like fixed line broadband. 

You can also check for local issues here: 

https://coverage.ee.co.uk/coverage/ee

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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