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Satfi car wifi router with EE - internet disconnected whilst network connected

Sachmans
Explorer

‎24-09-2022 11:35 AM - edited ‎24-09-2022 12:15 PM

Hey guys 

I have a satfi 4g lte network. I’ve tried apn setting with and without auth 

(everywhere,pap,eesecure,secure)

3 times it’s connected (sporadically with no setting change) and got an IP and worked - the rest of the time it just sits there with full signal but says internet disconnected.

Images https://drive.google.com/drive/folders/1kyfhpk42N78zGq8WtUWQp_cmGbI45hHE

 

 

 

 

 

 

what am I missing?

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎24-09-2022 11:45 AM

Images unreadable.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Sachmans
Explorer
In response to XRaySpeX

‎24-09-2022 12:16 PM

Added images to a google drive!

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Sachmans

‎25-09-2022 12:45 PM

Hi @Sachmans,

Our Technical Support Team will be happy to look into this issue if you get in touch.

Thanks

James

0 Helpful