Number Porting

[Dawid23]

Hi, 

I am having issues with Transferring my number from my old sim to a new one, When I get to the "your phone number" section in the form, It gives the error message "Please make sure you enter the right phone number. It must be a UK phone number and start with 07." on the "Your EE phone number" section, even though I am entering the correct number. It pulls the number from the previous section where It sends me a confirmation code, to that same number. 

Any help would be appreciated. 

Thanks, 

[Christopher_G]

Hi @Dawid23 

Welcome to the community.

Are you trying to port your number to EE from another network? You can't transfer a number from one EE SIM to another using a PAC.
Chris

[Dawid23]

Hi, 

Yes I am trying to port it from another network, from ID. 

Thanks, 

[James_B]

Hi @Dawid23,

Are you receiving the confirmation code to the temporary EE number?

James

[Dawid23]

Hi James, 

Yes I am, the confirmation comes through to my temporary ee number.

Thanks