Hello,
I’ve been with EE for a few months on an unlimited calls, data, and texts plan. However, at my home, there’s no signal, so I’m paying monthly fees for nothing. I have neither internet nor a proper signal for calls. Please improve the signal at this address or provide me with a signal booster.
Another issue is that since switching to the unlimited plan, the app no longer displays my bill details. It shows an error message telling me to contact support. As English is not my first language, I’m unable to call support. Please reset the app so that my billing information and the store are accessible without issues.
Lastly, please strengthen the signal for my postcode. I’m paying for a service I can’t use. If this isn’t resolved, I’ll have to cancel my contract.
