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Help bill/mobile

Shannonsib
Explorer

‎22-01-2024 01:12 PM

I phoned and had an extention put on my bill because of Christmas and this was meant to be paid by the 25th of this month but my partner has been in contact with me to say his phone internet texts calls are not working has anyone else had this happen? 

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎22-01-2024 02:24 PM

@Shannonsib , is the problem in one area?

Has your partner rebooted his phone?

Has he tried the SIM card in another phone, also tried someone else’s SIM card in his phone to rule these out as causing a problem?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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