04-09-2026 08:37 PM
Just got a mini hub sent and it doesn’t connect to the internet . I have done the reset holding the power button, reset pressing the switch on the little switch on the inside and taken the SIM card out and the battery and it still doesn’t connect.
My phone is on EE and is connected well. Thanks for any advice.
Solved! See the answer below or view the solution in context.
05-09-2026 03:11 PM
All the lights came on but it seems it’s not working as they cancelled the broadband installation which in turn cancelled the validity of the Hub, so it wouldn’t connect.
thanks for the replies, but all sorted now. 🙏🏼
04-09-2026 09:17 PM
@Bootcamp69 : Did it come with a SIM? Is it on contract or PAYG?
04-09-2026 10:41 PM
05-09-2026 02:52 PM
Hi @Bootcamp69
Are any lights coming on the device at all?
Lesley
05-09-2026 03:11 PM
All the lights came on but it seems it’s not working as they cancelled the broadband installation which in turn cancelled the validity of the Hub, so it wouldn’t connect.
thanks for the replies, but all sorted now. 🙏🏼
05-09-2026 03:14 PM
Appreciate the update @Bootcamp69
I'm pleased it's sorted, have a great weekend!
Lesley
05-09-2026 03:16 PM
Ah, it must be a Connectivity Backup which needs a Home BB router to operate.