5gee router 2021 NAT type issue again

[Leonkenworthy]

Hello everyone

I have the lovely ice-cream machine shaped 5gee router with external antenna. Months ago I explored the solution for having NAT type issues with my online gaming (ps5). I discovered a post saying create a ipv4 only profile and for months it worked lovely. NAT type 2 and fair to good connection. 

Recently this is not working anymore. NAT type 3 has returned to haunt me. 

Is this a patch related issue where the ability to use ipv4 only is now defunct? Or am I just being unlucky. 

[James_B]

Hi @Leonkenworthy,

Our Technical Support Team will be happy to take a look at this issue if you get in touch.

Thanks

James

[Tanon]

I have exact same problem. Just on windows pc. Nat type went from moderate to strict somehow in recent weeks. Is it possible to fix?

[Katie_B]

Hello @Tanon. 

Please follow the advice provided in a give us a call. 

Our technical care team will be able to look into this further for you. 

Katie

[Leonkenworthy]

Hello, 

I've contacted technical support and the response is as expected, they do not have any experience in profiles and NAT type issues. It's all too much for them. They are only concerned about speeds and connection issues. 

If anyone here has advice please help!