General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Bought 25gb £15 sim card, inserted the SIM card and isn’t giving me the data

Bought the SIM card. Used it and proceeded to “claim” my unlimited calls and texts, where it says I have claimed it yet I haven’t received my data nor anything else:

Resolved! Payroll number

Hi I’ve recently left EE but I have not received my final payslip. Can someone help with a direct number/email to the Payroll team? Thanks

Resolved! Christmas wishes

Have a great Christmas guys

Thank you Barry.

Hello, I would like to say thank you to Barry from Newcastle. He helped me and was on the phone for a long time and I got my chip today before Christmas. He is very helpful and patient and clear, knowledgeable and a credit to your team. There are not...

EE recruitment call

Hi,I received a call from EE recruitment on Friday & the lady asked to call back before 3pm if I was still interested in the role, however I was unable to call answer or call back at the time. It has been the weekend & I called the number back during...

Praise for staff who went above & beyond

I have had a mixed day in my dealings with EE today. However, I would like to pass on my thanks and gratitude to three members of EE’s team please. Firstly Paul (didn’t get an office - he had a Liverpudlian accent) in the billing team. He was the fir...

Christmas 🎄

Who's looking forward to Christmas. ?

Historical BT employment records

As part of an application for professional registration, I need to provide evidence of having completed an apprenticeship.I carried out my TTA training with BT many years ago but have no record of it.I was advised by a former colleague to contact EE ...

Logging out.

EE on hold Christmas music 2024

EE your Christmas on hold music has the most appalling interference. It is an insult to the ears. Please sort.