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Thanking a staff member

SoumDX
Investigator
Investigator

‎08-01-2025 01:52 AM

I just wanted to thank an employee by the name of Daniel who picked up at 8:16PM on the 7th of Jan 2025, I am super grateful to him for helping me out with my queries, he was patient, kind and super helpful, he really helped me out when I was in a pinch. 

thank you so much Daniel for you assistance and patience :)!!

0 Helpful
5 REPLIES 5
Chris_S
EE Community Support Team

‎08-01-2025 09:49 AM

Hi @SoumDX Thank you so much for getting in touch and sharing your experience that you had with Daniel, I really appreciate you taking the time to leave feedback.

Did you get a text after you spoke with Daniel, asking you to rate your experience?

Chris S

0 Helpful
SoumDX
Investigator
Investigator
In response to Chris_S

‎08-01-2025 10:20 AM

Hi Chris, No Sadly not which is why I decided to post it here. 

0 Helpful
Chris_S
EE Community Support Team
In response to SoumDX

‎08-01-2025 10:41 AM

No problem at all @SoumDX If you'd like me to send some feedback to Daniel's manager, I can send you over a DM and take some more details, would you like me to do that?

Chris S

0 Helpful
SoumDX
Investigator
Investigator
In response to Chris_S

‎08-01-2025 10:42 AM

Yes please I would really appreciate that Chris 🙂 

0 Helpful
Chris_S
EE Community Support Team
In response to SoumDX

‎08-01-2025 10:56 AM

I'll send that private message over to you now @SoumDX 

0 Helpful