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I changed from Bt to EE they sent me a connector phone I connected my phone and

Rodolfo123
Explorer

I changed from Bt to EE they sent me a connector phone I connected my phone and it doesn't work but they already sent the bill

2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

What product was changed from BT to EE? Is it a digital phone adapter you were sent?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Leanne_T
EE Community Support Team

Hi @Rodolfo123 

Welcome to the EE Community. 

Have you transferred your mobile or broadband account to EE? 

Speak soon 🙂

Leanne.