Community Activity
Sim only
Just ordered a 25GB sim only deal. Is that 25GB per month or a fixed amount over 2 years?
Connection Dropping Out At The Same Time Every Day
Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...
No PHONE in delivery box
I have received my upgrade parcel from DPD today opened the box and only the paper work and SIM arrived! I contacted EE within 5 minutes of receiving this and was told this would be investigated and i will be contacted within 72 hours from the suppli...
Perks At Work - EE Broadband - Discount Code Not Working
Hello All,Unfortunately I have been having a nightmare trying to apply the EE Corporate Pricing Discount for the broadband services. From the PerksAtWork website, I navigate to the link they provide. This takes me to the EE Home Broadband page. I the...
Netfix
Is it just me or is there anyone else struggling to watch Netflix? Every time I try to watch it, it opens then stops within seconds blaming a streaming device that needs unplugging. I’ve tried the EE help tab to check my internet speed etc and even t...
Calls cut out after 5 minutes
I have started to have this problem too. Exactly at 5 mins the call gets cut off. I am in the UK using my EE sim. It happens when I am at home or when I am out.
No Longer getting 4G+
Basically since 4g came to my area its been 4G+ but a few months ago, there was an issue in my area which took about a day to fix but since the fix im only getting 4G and not 4G+. I've noticed that the speeds have been lower too, the mast at my paren...
BT Smarthub2 on a FTTC 40/10 split.
Screen captures from the BT Smarthub2 and will also be same for the EE Smarthub(2023) Version.




5G and Signal Issues since switching to ESIM!
I've just switched to a new ESIM and have dreadful 5G issues and signal. I had perfect usage on my physical sim so I know it's not the local coverage in my area. Data is so slow now and half the time I have no Internet at all. Calls also keep droppin...
How do I talk to someone?!
Oh my goodness, I am sick of trying to find a way to actually speak to someone in EE - I don't live near a store so I need a call. I have gone through the 150 call, through a variety of options, eventually got to the option of getting someone to phon...