Community Activity

Sim only

Just ordered a 25GB sim only deal. Is that 25GB per month or a fixed amount over 2 years?

Connection Dropping Out At The Same Time Every Day

Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...

ow259 by Investigator
  • 7305 Views
  • 136 replies
  • 33 Helpful

No PHONE in delivery box

I have received my upgrade parcel from DPD today opened the box and only the paper work and SIM arrived! I contacted EE within 5 minutes of receiving this and was told this would be investigated and i will be contacted within 72 hours from the suppli...

QandeelR by Investigator
  • 388 Views
  • 10 replies
  • 4 Helpful

Netfix

Is it just me or is there anyone else struggling to watch Netflix? Every time I try to watch it, it opens then stops within seconds blaming a streaming device that needs unplugging. I’ve tried the EE help tab to check my internet speed etc and even t...

Don69 by Investigator
  • 38 Views
  • 2 replies
  • 1 Helpful

Calls cut out after 5 minutes

I have started to have this problem too. Exactly at 5 mins the call gets cut off. I am in the UK using my EE sim. It happens when I am at home or when I am out.  

No Longer getting 4G+

Basically since 4g came to my area its been 4G+ but a few months ago, there was an issue in my area which took about a day to fix but since the fix im only getting 4G and not 4G+. I've noticed that the speeds have been lower too, the mast at my paren...

5G and Signal Issues since switching to ESIM!

I've just switched to a new ESIM and have dreadful 5G issues and signal. I had perfect usage on my physical sim so I know it's not the local coverage in my area. Data is so slow now and half the time I have no Internet at all. Calls also keep droppin...

Nh84 by Investigator
  • 48 Views
  • 7 replies
  • 0 Helpful

How do I talk to someone?!

Oh my goodness, I am sick of trying to find a way to actually speak to someone in EE - I don't live near a store so I need a call. I have gone through the 150 call, through a variety of options, eventually got to the option of getting someone to phon...

CaraSam by Visitor
  • 46 Views
  • 2 replies
  • 0 Helpful