I would like to say a huge thank you to the following ladies who helped me this morning.
Katie - Life Events Team Darlington
Caroline - Payments Team Darlington
They were both so kind, helpful and understanding and deserve to be praised for their excellent customer service and care - thank you both so much for helping me at a difficult time in my life. It’s very much appreciated! Kristen
If this could be passed on to them / their managers. It’s a shame there is only a complaints department but no website or section to give praise where due.
