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EE write for return "equipment". Where can I see what equipment they expect?

eesucker
Visitor

‎15-12-2024 07:27 AM

 
0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎15-12-2024 09:24 AM - edited ‎15-12-2024 10:01 AM

@eesucker  What are they expecting from you ?  A phone ? A broadband router?  EE tv box ?  Including a supplied EE Apple TV ?  Any WiFi repeater you also got.     

They want everything they sent you so you could use the service of that contract you agreed too.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Danny1471
Visitor

‎25-03-2025 10:36 AM

I have asked to return my ee box but still not received package 

0 Helpful
Michael_D
EE Community Support Team
In response to Danny1471

‎25-03-2025 01:42 PM

Hi @Danny1471 

Welcome to the community.

If you've not received anything about the return yet, I'd recommend speaking to our customer service guides. 

They'll be able to access your account and check to see what is happening on the return packaging.

Michael

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