EE communications

Johndbunce · ‎14-12-2022

Why are EE so impersonal to it’s customers?

when they send a text or email they just say Hi instead of Hi John or Hi Mr B… which indicates to me a couldn’t care less attitude by EE.

Northerner · ‎14-12-2022

Hi @Johndbunce

Maybe the person receiving the text isn't the bill payer. Or they are PAYG, or business.

Most people are more concerned with the content over the greeting.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎14-12-2022

Yes, makes you think it could be a scammer who doesn't know your name.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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