Do I cancel my original Netflix now I have it with EE
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09-02-2025 08:33 AM
Hi
I have just signed up to EE broadband including Netflix. I have now activated the new Netflix and recieved a message saying it will be added to my EE broadband bill
Question- do I cancel the direct debit to my original Netflix before EE broadband Netflix?
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09-02-2025 11:00 AM
Hi @Neptune300,
Welcome to the EE Community
As long as you have activated your EE Netflix on the same Netflix account you were previously paying for direct with Netflix then you do not need to cancel anything separately. We will take over the billing of your Netflix account so that you will no longer be charged directly by Netflix.
Alex
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09-02-2025 11:00 AM
Hi @Neptune300,
Welcome to the EE Community
As long as you have activated your EE Netflix on the same Netflix account you were previously paying for direct with Netflix then you do not need to cancel anything separately. We will take over the billing of your Netflix account so that you will no longer be charged directly by Netflix.
Alex
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09-02-2025 04:20 PM
Sent from my iPhone
Excuse auto spell correction.
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28-02-2025 12:00 PM
I want to cancel my subscription Netflix
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28-02-2025 02:47 PM
Hi @Carole1239
Thanks for coming to the community 🙂
Do you have Netflix as part on an EE package or is this direct with Netflix?
Thanks.
Leanne.
