Do I cancel my original Netflix now I have it with EE

[Neptune300]

Hi

I  have just signed up to EE broadband including Netflix. I have now activated the new Netflix and recieved a message saying it will be added to my EE broadband bill

Question- do I cancel the direct debit to my original Netflix before EE broadband Netflix?

[Alex_H · Accepted solution]

Hi @Neptune300,

Welcome to the EE Community

As long as you have activated your EE Netflix on the same Netflix account you were previously paying for direct with Netflix then you do not need to cancel anything separately. We will take over the billing of your Netflix account so that you will no longer be charged directly by Netflix.

Alex

[Neptune300]

Thank you Alex 👍



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Excuse auto spell correction.

[Carole1239]

I want to cancel my subscription Netflix 

[Leanne_T]

Hi @Carole1239 

Thanks for coming to the community 🙂

Do you have Netflix as part on an EE package or is this direct with Netflix? 

Thanks. 

Leanne.