30-05-2024 11:45 AM
I would like to say a big thank you to Diane from EE. We are travelling abroad and had a problem with our spend cap resulting in our losing all internet access. Diane, with her big happy cheerful personality tried every trick in her book to get us back on line and was eventually successful, great relief when we are so far from home in Scotland.. Thank you Diane, it was a pleasure dealing with you.
Rob and Marian
30-05-2024 01:52 PM
Hi @Robwjn (and Marian).
Welcome to the community.
Thank you for sharing the experience that you had with Diane. I'm so glad she was able to help you in such a manner. 🙂
I hope you enjoy the rest of your time abroad. 😄
Chris
30-05-2024 05:32 PM
Thanks Chris, I hope Diane and the bosses see this. It makes such a difference when one get great service