27-05-2023 01:25 PM
I’d like to compliment a member of staff please because they have not only fixed my issues but also made me feel validated being LGBT and was the nicest interaction I’ve ever had. I feel a little emotional after that call in a positive way of course.
I have never experienced validation that’s like that over the phone. Customer service 10/10. Marc (or Mark) is the reason why I’ll stay an EE customer.
27-05-2023 05:45 PM
Hi @Xwcmx
Thank you for coming here and leaving this lovely feedback.
This is lovely to read and I am very happy to hear how great Mark was when you called.
Have an amazing weekend.
Leanne 🙂