Account query.

[Steve210153]

Had a query on my account today and was helped by Natalie.  What a pleasant, helpful, nice girl she is.  She had the time to listen to me and got my account sorted very quickly.  She's a credit to EE.  

[Linzi_H · Accepted solution]

Hi @Steve210153 

Welcome to the Community.

Thanks so much for stopping by to let us know about your experience. 
You may get a survey about the interaction, so feel free to leave any comments, as this will go directly to Natalie's manager. 

Have a lovely day,
Linzi 

[Steve210153]

Hi Linzi

Didn't get a survey so just hope that the comments on here get to Natalie's manager. 

Kind regards

Steve

[Michael_D]

Did you catch which of our contact centres Natalie worked in @Steve210153?

I can try to track her down and pass on your comments to her manager.

Michael

[Steve210153]

Unfortunately not Michael.  

[Michael_D]

Not a problem @Steve210153. I've popped you over a private message so I can take some details to help to track her down.

Michael