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Xbox 25th Anniversary

Clarky84
Investigator
Investigator

I pre ordered the Xbox 25th Anniversary console & was just wondering when I should receive the £160 game card?

Is this delivered when the console is despatched? Or should I have received it 48hrs after I placed the order?

Thank you 

1 SOLUTION

Accepted Solutions

Hi,

Thank you for the information 🙂

View solution in original post

4 REPLIES 4
Northerner
EE Community Star
EE Community Star

Hi @Clarky84 

Please read the link here: https://ee.co.uk/help/gaming/redeeming-an-ee-gamecard

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Hi,

Thank you for the reply.

I can’t seem to see anything about when you should receive the game card for pre orders? 
If it’s at the time of order or product dispatch? 

Thank you 

Ritu_D
EE Community Support Team

Hi @Clarky84 

After your order has been delivered, you will receive an SMS and email with a gaming card number and pin. Once you have those you will need to redeem it, the information is on the link above. 

Thanks 

Ritu 

Hi,

Thank you for the information 🙂