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Re: PS5 CONSOLE

Danielle296
Visitor

How do I buy the ps5 bundle 

7 REPLIES 7
Katie_B
EE Community Support Team

Hello @Danielle296

Are you currently a pay monthly customer with EE?

You can purchase the Play Station 5 through your My EE account or by giving us a call. 

Katie

Is this also available on a sim only contract?

Chris_B
EE Community Star
EE Community Star

@lukeyp   Yep, provided you’re still within the first 17 months of that contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
James_B
EE Community Manager
EE Community Manager

Hi @lukeyp,

Add to plan products are available to SIM only customers as long as you've had your account for over six months.

Hope this helps. 🙂

James

Chris_B
EE Community Star
EE Community Star

@James_B   Does that 6 month rule apply to long standing customers who have just switched from a full device contract to a sim only contract?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
James_B
EE Community Manager
EE Community Manager

Hi @Chris_B,

Yes, I've just edited a typo in my post. I should have said that the account needs to be over six months old, rather than the SIM plan.

James

Chris_B
EE Community Star
EE Community Star

@James_B   😉

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.