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PS5 add on

RobertWhel
Explorer

I have a Phone contract and Broadband and am trying to add a PS5 bundle too it. But it won't let me. Is there a reason why ? 

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @RobertWhel 

Welcome to the community. We'll do our best to help.

What happens when you try to add it?

Chris

When I tried adding it it just says we can't upgrade your (my phone number). 

Katie_B
EE Community Support Team

Hi @RobertWhel

I'd recommend giving us a call so our customer care team can ensure your account is eligible for an additional product. 

Katie