Help please

Kellyamber3 · ‎27-11-2022

Hi I don’t have a EE mobile but I want a Xbox series s on contract but when I go to log in it keeps saying to add my EE number? Is it only available to customers on EE Mobile

Schockwave · ‎27-11-2022

Hello @Kellyamber3 ,

Welcome to the community,

Sorry, only customers on mobI’ll contract can order accessories, if you want it, you can buy it from an EE store, but not online, you need a mobile contract first.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Schockwave · ‎27-11-2022

Hello @Kellyamber3 ,

Welcome to the community,

Sorry, only customers on mobI’ll contract can order accessories, if you want it, you can buy it from an EE store, but not online, you need a mobile contract first.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.