13-04-2024 05:55 PM
As part of my bundle I’ve got a 12 month game pass ultimate to use. It’s there in the add ons to activate. When I click on it and tick the terms and conditions once I press ok I am met with an error message to try again later. I’ve tried it on different devices, different web engines and still nothing. I rang up to report the issue was told it’s probably just a minor glitch and to try tomorrow and they will give me a call back to see if it was resolved… shock horror it didn’t work and they never rang back. Great customer service, I just need a simple code it shouldn’t be this difficult.
13-04-2024 05:58 PM
14-04-2024 03:08 PM
@LukeM4 I'm sorry about that, we hope to have that sorted this week. In the meantime if you reply to the private message I sent we'll be happy to help.
Thanks
Neil