Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

my ee

nosboh25
Visitor

‎25-11-2022 10:45 AM

I already had a PAYG sim card with EE (for a child) and that's what shown on the My EE app, however I've just transferred my main mobile number to EE today.

I can't see the new transferred number on the app or website account details when i log in. Does it take time to transfer or do I have to do something?

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎25-11-2022 12:22 PM

Hi @nosboh25

Thanks for coming here. 

Is the account pay monthly or pay as you go for the number you have transferred to EE? 

Leanne.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎25-11-2022 12:54 PM

You have to add it yourself if it's PAYG.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful