Hi @vmrelec
It works now.
If you have an android device then go into settings -apps/applications find the app and clear the cache/data then try again.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are 8am to 10.30pm every day.
