26-09-2023 07:31 PM
New app update is terrible. Just a sales document offering more products and services I don’t want. Keeps.telling I have to link my mobile number but when I try it Tyrell’s me I’m already registered. Now very difficult & time consuming to get to data gifting section.
this app was fine about a year ago now it’s been ruined by designers who obviously never use it as a customer. Pathetic.
27-09-2023 08:00 AM
Hi @Elliotsdad,
Welcome to the EE Community. 🙂
What is the full error message you see when trying to link your number?
Have you registered it with a different email address in the past?
James
27-09-2023 08:40 AM
27-09-2023 08:46 AM
Hi @Elliotsdad,
Please get in touch with Technical Support so a member of the team can check your number is linked to the correct email address.
They'll be happy to help.
James
15-10-2023 01:50 PM
Yes, the most recent update is poor. On mine I appear to have had my ‘reset’ date changed to a date 2 weeks after when it should have been. If I login on an un-updated app (iPad) then it shows the original date! Don’t they bother to test these apps before they hoist them on us?