Finding phone number in EE app or account details

Watforcat
Investigator
Investigator

I can't see the mobile numbers on my account via the EE app. I've 3 numbers but can only see device names no phone numbers. As one is not in a phone I can text to get the number back.

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Login to your MyEE online & click on the Menu's Switch Accounts dropdown. These are your A/c nos., not their mobile nos. Click on each 1 in turn & then Account Settings / Manage numbers. There you will see each device's mobile no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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6 REPLIES 6
Christopher_G
EE Community Support Team

Hi @Watforcat

 

Welcome to the community.

 

When you log into your My EE account on a desktop browser and hit the menu on the left hand side, is there not a drop-down menu to choose which number you would like to view?

 

Chris

No, nothing that tells me the phone numbers of the 3 sims on my account. Which option should I select if I can find it?

Christopher_G
EE Community Support Team

Are you looking to find something specific for one of the numbers or are you just trying to find out what the numbers are, @Watforcat?

 

Chris

A way of determining what the numbers are. I know the main one as I use as my phone but not the other two and can't fathom a way of looking them up via the app or on-line



Regards
Warren
Christopher_G
EE Community Support Team

If they're pay monthly, you could download the bill PDF, @Watforcat

 

Each number should have it's own section on the bill.

 

Chris

XRaySpeX
EE Community Star
EE Community Star

Login to your MyEE online & click on the Menu's Switch Accounts dropdown. These are your A/c nos., not their mobile nos. Click on each 1 in turn & then Account Settings / Manage numbers. There you will see each device's mobile no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP