Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Envelope

Leanneok82
Investigator
Investigator

‎06-03-2022 12:07 AM

I have an envelope in post today without my name on it to send a device back I sent my trade in back weeks ago 

0 Helpful
4 REPLIES 4
Northerner
Grand Master
Grand Master

‎06-03-2022 09:33 AM

Hi @Leanneok82 

 

Did you return your device by special delivery?

 

Best check with EE on 150 that they've received it.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Chris_B
Grand Master
Grand Master
In response to Northerner

‎06-03-2022 09:40 AM

@Leanneok82 if you’ve used the returns envelope your name doesn’t have to be on it as there are codes on it that link to you so they know exactly who sent that device.  

0 Helpful
Leanneok82
Investigator
Investigator
In response to Northerner

‎06-03-2022 10:34 AM

I had confirmation that it had been returned 

0 Helpful
Leanneok82
Investigator
Investigator
In response to Chris_B

‎06-03-2022 10:36 AM

The envelope it come in didn't have my name on it 

0 Helpful