EE?

466958ADY
Investigator
Investigator

Does anyone else using EE mobile lose the will to live trying to do anything on the app or online, I pay monthly for a package which is fine well  was don’t know if it still is as I had to remove my expired card which is one of two that was registered since removing it the other one doesn’t show I can’t register another and can’t pay with a debit card either,  never dealt with a system as bad as this one even calling to try it with that automated crap it won’t do it, think it’s time to change? I can’t tell you how frustrating this whole site is

3 REPLIES 3
Katie_B
EE Community Support Team

Hello @466958ADY

Welcome to the community. 

I am sorry to hear this is happening. Could you please confirm if you are receiving an error message?

Katie

No nothing at all either on the app or online

Regards,
Adrian
Christopher_G
EE Community Support Team

Could you try deleting and re-downloading the app please, @466958ADY?

Chris