Data gifting

Soriek10
Visitor

I can’t seem to see data gifting on my EE app

16 REPLIES 16
MohanadKhaled
Investigator
Investigator

I can’t gift data while abroad, despite the fact that I am trying to gift data from a number that is in the U.K. to another family number in the U.K. !! I called them so many times and they keep on promising to resolve this but they never do!! It costs me so much to try and call them from abroad just to tell them to do the gifting on my behalf!! They need to open the gifting data up regardless of where I am gifting from, especially that the 2 numbers, gifting from and to, are in the U.K. 

Faisal121
Visitor

i want to gift data but it wont let me on the website can you please tell me it wont let me 

Katie_B
EE Community Support Team

Good morning @Faisal121

What happens when you try to gift data?

Could I confirm the number you wish to gift data to is also on your account?

Katie 🙂

Still happening on app after all this time. Please sort it out.

James_B
EE Community Manager
EE Community Manager

Hi @b88ee,

Welcome back to the EE Community. 🙂

What issues are you experiencing with data gifting?

James

Graz126
Visitor

I have a wifi box with ee and also my phone contract with ee. For months I always have gifted data to the wifi box but this last month I haven't been able to do this. On ee app just says we will have this fixed soon. 

Leanne_T
EE Community Support Team

Hi @Graz126 

Thanks for coming to the community. 

Do you get the same message if you try and gift data in your My EE account online? 

Leanne 🙂