App maintenance 06/04/2022

Max58 · ‎06-04-2022

Hi guys,

I need to access my EE app in order to pay my arranged “promise to pay” today (06/04/2022) in order to keep to my agreement that I set in place earlier on in the month?!?! Does anyone know how long the scheduled app Maintenace will take and when the EE app will be operational again as I need to make my agreed payment by or before midnight tonight to make sure I keep to the agreement???

If the app is still undergoing scheduled maintenance up until and/or after midnight tonight, would that then therefore constitute towards breaking the agreement set in place?

David · ‎06-04-2022

Hi @Max58

Welcome to the EE Community,

if you call 360 from your EE device you will be able to make a payment via the IVR 🙂

Thanks

David

XRaySpeX · ‎07-04-2022

Try using Fast Payment online with a UK bank card. You don't need to login or register anything. All you need is your mobile no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Leanne_T · ‎07-04-2022

Morning @Max58

Thanks for coming to the community.

Have you been able to make the payment following the advice you have been given?

Speak soon 🙂

Leanne.