Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

6928 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2016 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3728 Posts

Activity in Mobile Services

EE Voicemail: All you need to know

Voicemail is set up as standard for EE mobile customers but is it free? Does it work abroad? What is Visual voicemail? Read below for answers;      Is my voicemail set up already?    Voicemail is set up as default for all EE mobile customers.   If yo...

Leanne_T by EE Community Support Team
  • 34814 Views
  • 9 replies
  • 6 Helpful

My Place update text alerts

I left EE a few weeks ago, I am still receiving My Place updates by text. When I visit the page to try to unsubscribe it sees my number as invalid, as I am now on a different network. Can anyone tell me how to unsubscribe from the alerts please?

Mdlaw by Visitor
  • 2135 Views
  • 19 replies
  • 0 Helpful

5G down for maintenance?

New to this forum.My 5G service from EE cell tower 22795 (4G ID in cellmapper) has stopped working today.  Is there equipment failure or is it down for maintenance?  Is there any way to find out?BTW, cellmapper only shows LTE band 3 but assume that c...