Mobile Services

Credit

Its only the 2nd day ive had  sim on a contract . Ive called the ee branch where ive got my sim from today and got it unblocked. I wad able to use my data make phone call for a few hours but now its happening again my sim has been restricted as ive r...

Dissapearing text messages

My phone was texted by ee (150) which consisted of links to activate my add ons which i selected. But those texts have now vanished. Im unsure now what to do

Data & Texts abroad in Europe

Hello everyone, im currently away in an EU country and I have data roaming in the EU activated. I was able to text, and use data but now it’s not letting me even though it’s turned on and says “£2.15 a day data roaming in use”. As it wasn’t working I...

Weird roaming messaged

I keep getting texts from EE telling me that I am roaming in Jersey when I am at Nolton Haven in West Wales. The linear distance between these places is 350 miles, so can anyone explain how this happens? Has anyone else had a similar experience?

Buying eSIm

Why is it absolutely difficult to order an eSIM from the EE website. I have been searching for last 15 minutes just to order an eSIM, however there is no clear option or information to guide me how to buy an eSIM. I also went through the community pa...

Can’t call

Hello. Last couple of days i can’t or i can’t got any kind of call. I also try to contact 150&360 but i can’t it. How can i  solution  this problem…? 

Pac

Pac

Re: Make calls abroad from the UK

I have the same problem. After upgrading I cant make any phone calls from UK to abroad mobiles or landlines.There is no option in my EE like the below.My EE > Account Settings > PARENTAL AND DATA CONTROLS > Make calls abroad from the UK Need help to ...

When you are in Australia with Roam Abroad Pass, are WhatsApp calls chargeable