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I have the same problem, although there is no option for a call, just an SMS. Tony
Resolved! Free 'Calling abroad from the UK' add-on query
I have a 'Calling abroad from the UK' add-on, but it's not any of the 3 charged options - i.e. it's not 'The International', 'The International Extra', or the '£2.16 International Pass add-on'. No monthly charge is showing on my bill for this particu...
Alexa digitial phone
Hii’ve just noticed this morning that one of my bt digital phones is not working ‘no link to hub’. This is a Bt alexa phone. We have 2 other Bt digital phone - not alexa and they are working!! The ‘alexa’ phone, i cannot deregister, reregister and ...
Account query.
Had a query on my account today and was helped by Natalie. What a pleasant, helpful, nice girl she is. She had the time to listen to me and got my account sorted very quickly. She's a credit to EE.
Something wrong going to EE
I can't seem to link my EE mobile phone account with my broadband.It's sayingYour details don’t fully match those on the billing account Call 150 from your EE mobile or 0800 956 6000 from any other phone to get help.You can quote error code: Given Na...
Making emergency calls on a tablet
I'm about to give up my landline, so I will rely on my mobile phone to make 999 emergency calls. I also have a tablet with a SIM, but as far as I know, it can't make calls—it's a data-only contract. However, when I hold the side button, an Emergency ...
I have not received s25 ultra, ordered at 19 February 2025
Hi thereActually I’ve ordered samsung s25 ultra from EE at 19 February 2025 ,but I haven’t received it. Could tell us how long time gonna be delayed? kind regards
External Broadband box
Does anyone know how I can get through to someone at EE to report that their external broadband box has fallen off the wall and there are exposed wires. Tried through app and it is not helpful and keeps sending me links to the same place.
Termination fee for upgrading
Been charged £156 termination fee even though haven’t terminated my contract just upgraded which said was free upgrade online , been on the phone to ee and was told nothing they can do.
